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Continue shoppingLast updated: June 6, 2026
Welcome to Roha Home. These Terms of Service ("Terms") apply to your access to and use of our website, products, services, checkout, account features, and related services available through https://rohahome.com (the "Site").
These Terms apply to customers placing orders for delivery within the United States. By using the Site or placing an order, you agree to these Terms. Please read them carefully before making a purchase.
Store name: Roha Home
Registered address: 30 N Gould St, STE R, Sheridan, WY 82801, United States
Email: support@roha-home.com
Phone: +1 (307) 314-2916
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorised access to any part of the Site, or use the Site in a way that could harm Roha Home, other customers, or third parties.
We may refuse service, restrict access, cancel orders, or terminate accounts if we believe that a customer has violated these Terms, provided false information, attempted fraud, misused promotions, or used the Site unlawfully.
We aim to display product descriptions, images, prices, availability, and other product information as accurately as possible. However, minor differences in colour, size, appearance, packaging, or product presentation may occur due to screen settings, photography, manufacturing updates, or other practical differences.
Product availability may change at any time. If a product becomes unavailable after your order is placed, we may contact you to offer a replacement, cancellation, or refund.
For United States orders, prices are displayed and charged in United States Dollars (USD $).
The final order total, including product price, applicable taxes, shipping costs, discounts, and any other charges collected by Roha Home, will be shown at checkout before you submit your payment.
We reserve the right to correct pricing errors, typographical errors, or inaccurate product information. If an error affects an order you have already placed, we may contact you before processing the order or cancel the order and issue a refund if payment has already been collected.
Placing an order means that you are making an offer to purchase the selected products under these Terms. An order is accepted when we confirm the order or begin processing it.
After you place an order, you should receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee that the order has been accepted, shipped, or fulfilled.
We may refuse, cancel, or limit an order where necessary, including where there are stock issues, payment issues, suspected fraud, incorrect product information, pricing errors, delivery restrictions, or misuse of the Site.
Payment is due at the time your order is placed. We use secure third-party payment providers to process payments. Roha Home does not directly store full credit card numbers or complete payment card details.
Available payment methods are shown at checkout and may vary depending on your location, device, browser, billing details, and payment provider availability.
If your payment is declined, cancelled, or not completed, your order may not be processed.
For more information, please review our Payment Policy: https://rohahome.com/pages/payment-policy
Applicable taxes may be calculated and displayed at checkout based on your delivery address, billing information, and applicable tax rules.
Any taxes collected by Roha Home will be shown before you complete your purchase.
Orders are shipped to the delivery address provided by the customer at checkout. Customers are responsible for providing a complete and accurate delivery address.
Shipping costs, available delivery options, processing times, and estimated delivery times are provided in our Shipping Policy and/or displayed at checkout before payment is submitted.
Delivery times are estimates and may be affected by carrier delays, weather, holidays, high order volume, address issues, or circumstances outside our control.
For more information, please review our Shipping Policy: https://rohahome.com/policies/shipping-policy
Risk of loss or damage to products passes to you when the order is delivered to the delivery address provided at checkout, unless otherwise required by applicable law.
If your package is lost, delayed, damaged, or marked as delivered but not received, please contact us at support@roha-home.com so we can assist you with the next steps.
Returns and refunds are handled according to our Return Policy. The Return Policy explains the return window, eligible items, return process, return shipping responsibility, refund timing, and any applicable conditions.
For more information, please review our Return Policy: https://rohahome.com/policies/refund-policy
If you wish to cancel an order, please contact us as soon as possible at support@roha-home.com.
If your order has not yet been processed or shipped, we will do our best to cancel it. If the order has already been shipped, it cannot be cancelled and must be handled according to our Return Policy.
Promotions, discounts, coupon codes, and special offers may be subject to additional terms, eligibility requirements, expiration dates, product exclusions, or other limitations.
Discounts must be applied before an order is submitted. Discounts cannot always be applied after an order has already been placed.
We reserve the right to modify, suspend, or cancel promotions where necessary, including in cases of misuse, technical error, fraud, or incorrect display.
You may have the option to create an account on the Site. You are responsible for keeping your account login details confidential and for all activity that occurs under your account.
Please contact us immediately if you believe your account has been accessed or used without authorisation.
If you submit reviews, comments, images, feedback, or other content to Roha Home, you confirm that the content is accurate, lawful, and does not infringe the rights of any third party.
By submitting content, you grant Roha Home permission to use, display, edit, reproduce, and publish that content for business, marketing, customer service, and website purposes, where permitted by law.
We may remove content that we believe is unlawful, misleading, abusive, offensive, spam, irrelevant, or otherwise inappropriate.
The Site and its content, including text, images, graphics, product descriptions, logos, layout, design, and other materials, are owned by or licensed to Roha Home and are protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, sell, or use any part of the Site or its content for commercial purposes without our prior written permission.
The Site may contain links to third-party websites, platforms, payment providers, shipping providers, social media pages, or other services. We are not responsible for the content, policies, security, or practices of third parties.
Your use of third-party services may be subject to the terms and privacy policies of those third parties.
Our collection and use of personal information is described in our Privacy Policy: https://rohahome.com/policies/privacy-policy
We aim to provide products that match their descriptions and are suitable for normal household use. If you receive a defective, damaged, incorrect, or incomplete item, please contact us as soon as possible at support@roha-home.com.
Please include your order number, a description of the issue, and clear photos where relevant so we can review the matter and assist you.
To the fullest extent permitted by applicable law, Roha Home will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the Site or purchase of products.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
You agree to indemnify and hold harmless Roha Home from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the Site, violation of these Terms, violation of applicable law, or infringement of the rights of another person or entity.
We may update these Terms from time to time to reflect changes to our business, services, legal requirements, or website operations.
When we update these Terms, we will revise the "Last updated" date at the top of this page. The updated Terms will apply from the date they are posted on the Site.
These Terms are governed by the laws applicable to the business location of Roha Home, without regard to conflict-of-law principles, unless otherwise required by applicable consumer protection law.
If you have a complaint or need support, please contact us using the details below. We will review your message and aim to respond within a reasonable time.
Email:
support@roha-home.com
Phone:
+1 (307) 314-2916
Roha Home
30 N Gould St, STE R, Sheridan, WY 82801, United States
Email:
support@roha-home.com
Phone:
+1 (307) 314-2916
